Summary: This guide walks you through adding visitor testimonials to your 'Plan Your Visit' feature and ensuring they are displayed correctly on your website to build social proof and encourage new visitors.
Before You Begin
- You must be logged in with administrative permissions for Sites.
- The Plan Your Visit feature must be activated. To check, go to Sites > Settings > Features and ensure the toggle is On.
- You must have at least one service scheduled within the "Plan Your Visit" feature.
- For reviews to be visible, the Bottom Left Button display option must be enabled in your 'Plan Your Visit' settings.
Step-by-Step Instructions
Part 1: Adding a Review
- Navigate to your site's admin panel and click on Sites in the main menu.
- Select Plan Your Visit from the left-hand navigation menu.
- Click on the Reviews tab.
- Click the Add Review button to open the form.
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Enter the review details:
- Title: A short, engaging headline (e.g., "A Welcoming Community!").
- Description: The full text of the testimonial.
- Image (Optional): Upload a high-quality photo to accompany the review.
- Click the Create Review button to save.
Part 2: Displaying Reviews on Your Site
- Navigate to the main Plan Your Visit settings page (Sites > Plan Your Visit).
- Select the Display tab.
- Ensure the checkbox for Bottom Left Button is checked. This is the required setting to make reviews appear on your website.
- Click Save if you made any changes. Visitors can now click the button on your site to see the reviews and plan their visit.
Troubleshooting & FAQs
- I've added reviews, but they aren't showing up on my website. Why? For reviews to be visible, you must enable the "Bottom Left Button" display option. Go to Sites > Plan Your Visit > Display and make sure that specific checkbox is checked.
- How do visitors submit their own reviews through the site? This feature is for displaying curated testimonials that you add manually. To collect new reviews, we recommend using a custom form, email, or simply asking members for their feedback, which you can then add to the site.
- Can I display reviews in a different location on my site? Currently, the reviews feature is integrated exclusively with the "Bottom Left Button" pop-up. This is the only way to display them through the 'Plan Your Visit' tool.