Summary: This guide provides step-by-step instructions to authenticate your domain using SendGrid, a crucial process that verifies your sender identity, improves email deliverability for newsletters and contact forms, and removes the 'sendgrid.net' domain for a more professional email appearance.
Before You Begin
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You must have Admin permissions to access Sites and Newsletters.
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You must have access to your domain's DNS provider settings (e.g., GoDaddy, Google Domains) to copy and paste records.
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The Newsletter feature must be activated before starting this process (you can disable it afterward if only using contact forms).
Step-by-Step Instructions
1. Click on Sites from your main navigation.
2. Select Newsletters from the left menu.
3. Select Domain Authentication.
4. Click the Start the Process button.
5. Enter your information into the DNS Provider Fields.
- Copy each piece of data provided on the screen.
- Paste the data into the appropriate fields in your DNS provider's settings.
6. Double-check the records after pasting to ensure they match the required format. [Some DNS providers may require manual adjustments (e.g., adding a prefix like web.domainkey before the pasted value).]
7. Refresh the page after all data is entered. [Verification can take up to 48 hours, and the status will change to "Verified" upon completion.]
Troubleshooting & FAQs
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Why is the status still showing "Waiting for Copy & Paste" after I entered the data? Verification can take up to 48 hours. You must wait for the DNS changes to fully propagate before the status changes to "Verified."
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The records aren't working even though I pasted them: Check if your DNS provider requires you to manually add a prefix or if it automatically appends the domain name. Review the required format and ensure your final record matches exactly.
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Can I turn off the Newsletter feature after this is complete? Yes, if you are only using contact forms, you can turn off the Newsletter feature once the domain authentication process is completed.