Summary: This guide provides step-by-step instructions for administrators to easily view and filter their newsletter subscribers in Sites, allowing them to see confirmed, unconfirmed, and unsubscribed users, as well as view subscribers belonging to specific subscription lists.
Before You Begin
- You must have the necessary permissions to access Sites and Newsletters.
- This tool is essential for managing the health and engagement of your subscriber lists.
Step-by-Step Instructions
1. Click on Sites from your main navigation.
2. Select Newsletters from the left menu.
3. Select Subscribers.
4. Select the status from the Filter dropdown menu on the right. [Options include Confirmed, Unconfirmed, and Unsubscribed users.]
5. Select the Subscription List from the left side menu. [This displays only the subscribers who are part of that specific list.]
Troubleshooting & FAQs
- What is the difference between an 'Unconfirmed' and 'Unsubscribed' user? An Unconfirmed user is one who has signed up but has not yet clicked the confirmation link in their email. An Unsubscribed user has previously confirmed but then manually opted out of receiving emails.
- How can I quickly find a user who has unsubscribed? In Step 4, use the Filter dropdown menu to Select Unsubscribed users, and then use the search bar to find the user in question.