Deleting a Newsletter Subscription List in Sites

Summary: This guide provides step-by-step instructions for deleting a newsletter subscription list in Sites, allowing you to remove outdated or unneeded lists to maintain organized communications, while noting that the default 'General' list cannot be deleted.


Before You Begin

  • You must have the necessary permissions to access Sites and Newsletters.
  • Important: The 'General' group is your default mailing list and cannot be deleted.
  • Caution: Deleting a list is a permanent action.

Step-by-Step Instructions

1.  Click on Sites from your main navigation.

2.  Select Newsletters from the left menu.     

3.  Select the Subscription list you'd like to delete by clicking on its name on the left side menu.     

4.  Click the Delete button at the bottom of the page.

5.  Click OK when asked to confirm your deletion. [This permanently deletes the subscription list.]


Troubleshooting & FAQs

  • Why can't I delete the 'General' subscription list? The 'General' group is your default mailing list and is essential for core newsletter functionality, so the system prevents its deletion.
  • If I delete a list, are the subscribers also deleted? No, the subscribers are generally moved to another active list (like 'General') or remain in the overall subscriber database but are no longer categorized under the deleted list name.