Summary: Tithely's Brand Settings feature offers a unified, essential approach to personalizing your dashboard and all Tithely products, simplifying the process of updating logos, brand colors, and header images to ensure a consistent visual identity.
Before You Begin
- You must have Admin or Account Owner permissions to access Global Settings.
- Brand colors need to be selected before your changes can be saved.
Step-by-Step Instructions
1. Login to your Tithely account.
2. Click the Global Settings button (the person icon in the top right).
3. Click My Organization.
4. Click Locations.
5. Select the location you'd like to edit by clicking on it.
6. Scroll down to Brand Settings.
7. Make the necessary changes, including uploading files and selecting Brand colors (Primary and Secondary).
8. Click Save Changes.
Troubleshooting & FAQs
- My logo upload failed: Ensure the file size is not more than 50 MB and the file format is one of the accepted types (PNG, GIF, JPG, or JPEG).
- Why can't I save my changes? You must have selected both a Primary and Secondary Brand color before the system will allow you to save the updates.
- Where do these changes appear? These settings ensure a consistent brand experience across your Tithely platform dashboard and various products (like giving forms and apps).
- Why is there a white box behind my logo? If you notice a white box behind your logo, it is likely you have uploaded a jpg which doesn't have a transparent background. We recommend uploading a png with a transparent background.