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Updating Photos at Check-In

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Moriah Elliott
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Summary: This guide walks you through enabling the "Enable Thumbnail Picture Updating" setting in Events and using the Check-In page to quickly update individual profile photos, leveraging your device's camera or a desktop file selection (which bypasses the cropping step).

Before You Begin

  • The ability to update photos must be enabled in the Event Settings.
  • Mobile Devices: You must use the browser on your mobile device for the camera option to appear. (The Tithely App only allows uploading a previously-taken photo).
  • Smaller Mobile Screens: Flip the device to landscape/horizontal orientation to ensure the photo thumbnails are visible.

Step-by-Step Instructions

Confirm Event Is Set Up For Updating Photos

1.  Go to Events.

2.  Click on an event on the calendar, and Select Event Settings.     

3.  Click the option Enable Thumbnail Picture Updating towards the bottom of the settings.

4.  Save Changes.

 

Update Photo at Check-In (Browser)

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1.  Navigate to the Check-In page for any event (via your mobile browser or desktop).

2.  Tap the thumbnail image (or the generic icon) of any individual.      3.  On Mobile: This will launch the native camera app (or allow file selection). Take a picture or select an existing picture. * On Desktop/Laptop: You will see a file selection prompt. Selecting a file from your computer bypasses the cropping step.

4.  The picture will automatically be cropped and resized to fit the People standard.

Updating Photos Using Tithely (Breeze) Check In App

  1. Confirm Event is set up for updating photos (Steps 1-4 above).
  2. In the Tithely (Breeze) Check In App, navigate to the event.
  3. Turn your phone sideways (landscape) to rotate the screen and see profile photos.
  4. Click on the photo or icon of the person you wish to update.
  5. Click Take Photo and take the photo, then click Use Photo. [The picture will become the default profile photo.]

Troubleshooting & FAQs

  • Why does my desktop upload bypass cropping? When uploading from a desktop or laptop, the system recognizes a file selection and applies the standard size/ratio automatically, bypassing the manual cropping step to save time.
  • Why can't I access my camera using the Tithely App? The Tithely App only allows you to upload a previously-taken photo. You must use the browser on your mobile device for the camera option to appear and take a new picture.
  • The photo thumbnail is hidden on my phone: Flip the device to landscape/horizontal orientation to show the thumbnails on smaller screens.

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