Managing Default Images in Sites

Summary: This guide explains what default images are, how they are automatically used as placeholders when custom images are absent, and walks you through the steps to manage, edit, delete, and add new default images for specific content types (e.g., Blog Post, Event, Header).


Before You Begin

  • You must have Admin permissions to access Sites > Design settings. 
  • Default images are used to maintain a consistent visual look across your site when you don't upload custom content images.

Step-by-Step Instructions

1.  Click on Sites from your main navigation menu.

2.  Select Design from the left menu.     

3.  Select Default Images.

4.  Click the Add Default Image button.

5.  Select an existing image in Media or Upload a new image to Media.

6.  Select the location where the image will be used from the Image Type/Location dropdown menu. [Options include Global, Header, Blog Post, Event, News Post, Program, Series, Sermon, and User.]

7.  Click the Save Default Image button.

8.  Edit or Delete an existing image by hovering over it, clicking the More menu (three dots), and selecting the desired action.


Troubleshooting & FAQs

  • I have uploaded a custom image, but a default image is still appearing: Custom images should always override default images. Ensure the custom image was successfully uploaded and saved on the individual content item (e.g., the specific blog post).
  • If I upload multiple images for 'Events,' which one shows up? If you upload multiple default images for a specific type (e.g., Event), one image will be chosen at random as the placeholder.
  • What is the 'Global' image location used for? The Global setting is used for any section that does not have a more specific default image set (e.g., User or Header).