Summary: This article helps prepare you for a successful public launch by first introducing Tithely to your staff and key leaders, explaining the "why" behind the switch, and requesting test donations to ensure smooth operations.
Before You Begin
Ensure your Tithely Giving account is fully set up and active.
Have your unique Church Giving Link ready to share.
If launching the App, ensure it is live or you have the download instructions ready.
Step-by-Step Instructions
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Host a staff meeting to introduce the new platform.
Share the "Why" behind the switch to Tithely (or why you are introducing online giving now).
Explain the value it brings to the church and the team.
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Ask your team to give a test donation.
Encourage them to go through the actual process to provide valuable feedback.
This creates natural buy-in and ensures the team knows how to assist congregants later.
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Send a follow-up email with instructions.
Copy and paste one of the templates below, filling in the bracketed information with your specific details.
Sample Email: Giving & App
"Hey Team,
As we talked about in our staff meeting, we are switching our giving platform from {Previous Giving Platform Name} to Tithely. We are also getting our own custom Church App through them as well & we believe that having our own Church App will help increase engagement with our congregation Monday - Friday.
If you can help our finance team out and click the link below to give a test donation on Tithely & please share your feedback about the experience with us. As we roll out Tithely to our congregation in the next {4-6 weeks}, it will only make the launch smoother when our whole team knows how to setup a donation on our new giving platform. Also, we want our core volunteers to have the ability to test this out before we launch church-wide. Please feel free to forward this email or share the giving link with your key volunteers.
Give a test donation by going to {Insert Church Giving Link Here} OR download the "Tithely" App on your smartphone and select our church to give.
Best, Pastor {Name}"
Sample Email: Giving Only
"Hey Team,
As we talked about in our staff meeting, we are switching our giving platform from {Previous Giving Platform Name} to Tithely.
If you can help out our finance team and click the link below to give a test donation on Tithely & please share your feedback about the experience with us. As we roll out Tithely to our congregation in the next {4-6 weeks}, it will only make the launch smoother when our whole team knows how to setup a donation on our new giving platform. Also, we want our core volunteers to have the ability to test this out before we launch church-wide. Please feel free to forward this email or share the giving link with your key volunteers.
Give a test donation by going to {Insert Church Giving Link Here} OR download the "Tithely" App on your smartphone and select our church to give.
Best, Pastor {Name}"
Troubleshooting & FAQs
Why start with staff? Starting with staff creates natural buy-in and ensures your core team understands the user experience before the entire congregation uses it.
Who else should I include? Beyond paid staff, consider including key leaders and core volunteers in this initial testing phase.
Next Steps to Unleash Generosity.
- Step 2: Migrate & GROW Your Recurring Givers
- Step 3: Launching Your Custom Church App
- Step 4: Launch Weekend & Beyond