Getting Buy-In From Your Team

Summary: This article helps prepare you for a successful public launch by first introducing Tithely to your staff and key leaders, explaining the "why" behind the switch, and requesting test donations to ensure smooth operations.


Before You Begin

  • Ensure your Tithely Giving account is fully set up and active.

  • Have your unique Church Giving Link ready to share.

  • If launching the App, ensure it is live or you have the download instructions ready.


Step-by-Step Instructions

  1. Host a staff meeting to introduce the new platform.

    • Share the "Why" behind the switch to Tithely (or why you are introducing online giving now).

    • Explain the value it brings to the church and the team.

  2. Ask your team to give a test donation.

    • Encourage them to go through the actual process to provide valuable feedback.

    • This creates natural buy-in and ensures the team knows how to assist congregants later.

  3. Send a follow-up email with instructions.

    • Copy and paste one of the templates below, filling in the bracketed information with your specific details.

    Sample Email: Giving & App

    "Hey Team,

    As we talked about in our staff meeting, we are switching our giving platform from {Previous Giving Platform Name} to Tithely. We are also getting our own custom Church App through them as well & we believe that having our own Church App will help increase engagement with our congregation Monday - Friday.

    If you can help our finance team out and click the link below to give a test donation on Tithely & please share your feedback about the experience with us. As we roll out Tithely to our congregation in the next {4-6 weeks}, it will only make the launch smoother when our whole team knows how to setup a donation on our new giving platform. Also, we want our core volunteers to have the ability to test this out before we launch church-wide. Please feel free to forward this email or share the giving link with your key volunteers.

    Give a test donation by going to {Insert Church Giving Link Here} OR download the "Tithely" App on your smartphone and select our church to give.

    Best, Pastor {Name}"

    Sample Email: Giving Only

    "Hey Team,

    As we talked about in our staff meeting, we are switching our giving platform from {Previous Giving Platform Name} to Tithely.

    If you can help out our finance team and click the link below to give a test donation on Tithely & please share your feedback about the experience with us. As we roll out Tithely to our congregation in the next {4-6 weeks}, it will only make the launch smoother when our whole team knows how to setup a donation on our new giving platform. Also, we want our core volunteers to have the ability to test this out before we launch church-wide. Please feel free to forward this email or share the giving link with your key volunteers.

    Give a test donation by going to {Insert Church Giving Link Here} OR download the "Tithely" App on your smartphone and select our church to give.

    Best, Pastor {Name}"


Troubleshooting & FAQs

  • Why start with staff? Starting with staff creates natural buy-in and ensures your core team understands the user experience before the entire congregation uses it.

  • Who else should I include? Beyond paid staff, consider including key leaders and core volunteers in this initial testing phase.


Next Steps to Unleash Generosity.