Summary: This guide explains how to locate your church's unique app download link and share it with your congregation. Using this custom link is the most effective way to get users to download and install your app on their specific device.
Before You Begin
Permissions: Only the Account Owner is able to view the App Download Link in the settings. If you are an Admin but not the Account Owner, you will not see this field.
Usage: This single link is smart; it detects the user's device (iOS or Android) and directs them to the correct app store to download your specific app.
Step-by-Step Instructions
Log in to your Tithely account as the Account Owner.
Select Apps from the main menu.
Click on Settings (Home).
Locate the App Download Link text box.
Note: If you do not see this box, verify that you are logged in as the primary Account Owner.
Copy the link from the text box.
Paste and Share your link anywhere you communicate with your church (e.g., social media, email newsletters, or your website).
Troubleshooting & FAQs
Why can't I see the App Download Link? This field is restricted to the Account Owner only. Even users with full Admin permissions will not see this specific link in the settings. You must log in as the Account Owner to retrieve it.
How does the link work for users? When a user clicks your unique link, the system automatically detects what device they are using. It will direct iPhone users to the Apple App Store and Android users to the Google Play Store to download your specific app.
Are there issues sharing this on Facebook? Sharing the link on Facebook is a great way to promote your app. However, be aware that the in-app browser within Facebook can sometimes behave differently than a standard mobile browser. It is best to encourage users to open the link in their system browser (Safari or Chrome) if they experience issues.