Haley S.
Articles
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Developer App FAQs
Navigating the app launch process with Tithely is streamlined and efficient, typically taking 2-3 weeks, subject to review times by Apple and Google Play. We handle feedback from Apple directly, co...
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Updating Your Existing Android App
Summary: Learn how to update your existing Android app by retrieving necessary credentials from your previous provider, ensuring a seamless transition for your community without requiring them to d...
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How to Design a Custom App Loading Screen
Summary: This guide provides step-by-step instructions for creating a custom loading screen that reflects your church's branding. You will learn how to use our design template, follow safe-zone gu...
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How to Create a Google Play Developer Account
Summary: This guide provides step-by-step instructions for creating a Google Play Developer account for your organization. Following these steps is a necessary prerequisite for publishing your cust...
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How to Create an Apple Developer Account for Your Church
Summary: This guide provides instructions for enrolling in the Apple Developer Program as an organization. Following these steps is a necessary prerequisite for publishing your custom Tithely Churc...
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How to Grant Tithely Access to Your Developer Accounts
Summary: This guide provides step-by-step instructions for inviting Tithely to your Apple Developer and Google Play Console accounts. Following these steps will grant our team the necessary permiss...
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How to Set the Correct Timezone for Tax Statements
Summary: This guide explains the importance of selecting the correct timezone when generating tax statements and provides the steps to correct statements if an error was made. Following these instr...
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My Emails Aren’t Being Received
Summary: This comprehensive guide outlines the most common reasons for email delivery failure in Tithely, detailing essential troubleshooting steps for both recipients and administrators, including...
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Getting Started With Your Donor Account (App)
This article guides church donors on downloading and setting up the Tithely Giving App for seamless mobile donations. It outlines the steps for accessing the app on iOS and Android devices, then wa...
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Getting Started With Your Donor Account (Desktop)
This article guides church donors through the process of managing their accounts on desktop, specifically focusing on signing up and logging in. It outlines how to easily create a new Tithely donor...