Moriah Elliott
Articles
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Why People is Unable to Map Certain Addresses
Summary: This guide explains why the message "Sorry, we are unable to map this address" appears in a person's profile—it occurs when the third-party mapping service cannot achieve a 90% or higher c...
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How to Manage Your Email Preferences
Summary: This guide provides simple instructions for members and donors on how to update their email preferences or easily re-subscribe after accidentally unsubscribing, by using the "Manage Email ...
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Emails Bouncing or Being Sent to Spam
Summary: This guide explains how to access the Email History to view the Deliverability Report, allowing you to monitor open and click rates and diagnose specific delivery failures like "Previously...
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Using Tithe.ly on a Mac, PC, or Both
Summary: Because Tithely is entirely web-based, you can use it seamlessly from any device—Mac, PC, Chromebook, iPad, or Android—and your staff can easily switch between platforms without issue.Befo...
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Connecting Forms With a People Profile
Summary: This guide explains how Tithely automatically attempts to link form entries to existing People profiles by matching Name, Email, and Address, and provides step-by-step instructions for man...
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Auto-Tag Form Respondents
Summary: This guide explains how to set up Auto-Tag Form Respondents automations to automatically assign or remove Tags from people profiles based on specific form entries, detailing how to narrow ...
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Viewing Results in Forms
Summary: This guide explains how to manage form submissions in Tithely, providing step-by-step instructions for viewing, editing, printing, downloading, and deleting individual form entries, as wel...
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Obtaining Consent to Send SMS Notifications from People
Summary: This guide explains the crucial importance of obtaining prior consent before sending SMS notifications and details the various compliant methods available, including Verbal/Written Consent...
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Church Community Builder (CCB) - Export Instructions
Summary: This guide provides the necessary steps for exporting People and Contributions data from Church Community Builder (CCB) and preparing it for import into Tithely, detailing the specific Sys...
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Advanced Importing
Summary: This technical guide provides advanced directions for importing complex data (such as Tags, Attendance, and Notes) into Tithely, focusing on how to efficiently generate missing Breeze IDs ...